We stayed at bw in west palm beach Florida because we had to evacuate because hurricane Ian. We had to take our fur baby. Everytime I've had to evacuate they have always been nice to waive pet fee but not this hotel. They charged me $50 and taxes on top of that. First time ever had to pay during an emergency situation. U can do better best western. Won't use them again !! Talked to manager William Murray and he didn't seem to care he just wanted to make his money. Charging a refundable deposit is understandable but BW you can do better. My home got flooded and the extra $50 would of come in handy. Oooo and we didn't have a coffee maker in our room. Couldn't take a shower one night cause no hot water.
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