Walked in , had to go find someone. Then was advised they were short handed and if we need more towels to leave the used ones in the hall and call front desk and they would have someone bring us replacements. Also was advised the room would not be serviced until the second day due to housekeeping short fall! Really!!! It was a Queen kitchenette but it had no microwave. Never stayed anywhere that the room did not have microwaves. Was told only suites had them. The only ones available were in behind the front desk. As room was at end of the hall, had to walk all the way to the other end then right another hall then right and all the way to the main entrance!!! Could have walked across the central pool area but the door was locked at 11pm but it was an interior door. Floors in the place were filthy and the pool was completely disgusting. Mater floating in the water and clouds of matter in pockets at the bottom of the pool every where. COMPLETE HEALTH HAZARD! There was at least two party groups using the "conference/Breakfast room. The music went on from the time I checked in ,3pm , until 1am that night! Was told at check in as our room was on the other side of the hotel we would not hear it. But you could hear the NON STOP thump thump anywhere in that place! Did not stop until 1am.
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