The poor rating is not a reflection on the hotel le Bois de la Marche in Poitiers, which we enjoyed, but more because of their thoroughly ridiculous security deposit arrangements. On checking in asked to provide €177 via a card, signed for it in French and told it was just a formality. No copy of what we signed for given or explained. Expected when we checked out the following day for it to be annulled as one sometimes does if asked to provide a deposit - only to be told somewhat glibly that it may take up to a week to return - and here we are 5 days later still waiting. What is more outrageous is that the deposit ( why this figure) exceeded what we paid for the stay and dinner. So, an immediate and very substantial cash outlay which was not expected. Sharp practice and would not stay again. Don’t see why we should fund their cash flow!
Claim your business profile now and gain access to all features and respond to customer reviews.
Séjour en famille ou d'affaires ? En ville ou en bord de mer ? Réservez votre chambre d'hôtel Best Western dans l'un de nos 4000 hôtels dans le monde.
