1-Star Review – Good Location, Everything Else a Major Disappointment
I rarely leave negative reviews, but I feel obligated to share this experience so others can make an informed decision.
The only positive aspect of this hotel is its location, which is convenient and central. Unfortunately, everything else was deeply disappointing.
This property is advertised as 4-star. In my view, that rating is completely unrealistic. The hotel feels old, worn, and poorly maintained. We paid extra for an “Executive” room, and it was dated and unattractive — nothing about it justified the upgrade.
The air conditioning did not work. We were advised to open the windows, which meant constant street noise and very little sleep. The water pressure was weak, and the hot water was inconsistent. These are not luxury expectations — they are basic standards.
When we raised these issues, staff acknowledged that other guests had experienced similar problems. However, instead of resolving anything, we were repeatedly told to speak to someone the next day. It became an endless cycle with no solution. We were also told changing rooms was not possible.
This stay was meant to celebrate our anniversary, and it was unfortunately overshadowed by frustration and lack of rest.
Aside from the location, the experience was a disaster. There are many better options in the area at similar prices. I strongly recommend considering them before booking here.
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