I’ve had a very disappointing experience with Bet365. If you ever need to speak with a live agent, be prepared to go through endless loops just to reach one. It’s extremely frustrating and time-consuming.The first time I let it go, but the second time I noticed an issue with the returns, I went through the same long process to reach a live agent. After finally getting connected, I was told they could only review the past 24 hours of activity and that I would receive an email within 24 hours with an answer — which honestly isn’t very helpful when you’re trying to resolve something right away.As for the games, I only played two slot machines: Capital Gain (95.95% RTP) and Triple Red Hot (96.13% RTP).the payouts were nowhere close to what you’d expect based on the RTP. The return for the amount wagered was extremely poor and felt unfair. On one spin, I wagered somewhere around a dollar. got a bonus of 14 free spins, and only got back $2 — which just shows how poor the returns can be, even during bonuses.Overall, between the lack of accessible customer service and the disappointing slot payouts, I don’t feel Bet365 provides a fair or satisfying experience for players.
Claim your business profile now and gain access to all features and respond to customer reviews.
