They had an offer available that I accepted, a 30% boost on a bet builder. I definitely clicked through the link, I’m very careful to do that. My bet won, but I did not get the bonus.I opened a chat and was talking to Thomas. Although he seemed helpful, he just kept telling me that I had not accepted the offer. I know I did, as I’m careful, having been caught out before.They wouldn’t budge, refused to look in to it further or honour their offer.Bad customer service
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