I only use this site because I'm part of a lottery group and it's the only way I can play in other states besides my own. The site is in definite need of improvement. Many times I've been kicked off the site while inputting my numbers. I have to go back and sign in again which is a pain. The site can be (and usually is) VERY SLOW at loading the lottery feature and many times I have to refresh the screen a few times to get the page I want to appear. Every single day I run into problems trying to select the dollar amount of what I want to bet. I have to refresh the screen multiple times or sign out and sign in again or switch to another browser in order for the site to work. Many times my credit card gets declined for no reason when trying to make a deposit. One time I made a deposit and my account was not credited. I made a phone call to their customer service department and the agent told me it could take weeks for the situation to resolve. Three weeks later my account was finally credited so I never lost any money. There are times when for some unknown reason my account is not credited with the money I win. They always claim they're experiencing trouble grading the winning numbers and to bear with them. I don't see how this is at all possible since they do the same thing day in and day out grading numbers twice a day and in some cases three or four times a day depending on the state. I've never experienced trouble with payouts, they have always been made in a timely manner. Overall the site is frustrating to use and they are in desperate need of some serious upgrades in order for it to function properly.
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