Upon looking at this casino at a glance one would think its a quality, content filled operation, but its far from the reality. The casino is a scam operation, that hides behind bonuses to deny you the ability to withdraw.After a few minutes of trying to play various slots with my XRP funds I deposited, I realised that half the slots either didn't work correctly or just failed to connect to the site to load. Some slots would inform me I had no balance even though, I had clearly that balance displayed within the actual slot and my account header.It was at this point I decided the casino wasn't so worthy of my time that I decided to cut my losses and withdraw my crypto, cue further problems and roadblocks.I could not withdraw, the site claiming I had an active bonus when none were showing in my account, nor had I accepted any bonuses upon joining the site.I asked support what was going on:Me: I'm trying to withdraw my XRP balance, I no longer want to play with this casino, why am I getting Active Bonus error when I try to do this? Ive never taken any bonuses on this site?Tomas: Let me checkTomas: You have an active deposit bonus on your account. When you wager the amount you can make a withdrawal request. on casino the wagering is (deposit+bonus)x45 on sports (deposit+bonus)x15I told them I had no such bonuses attributed to my account and showed them a screenshot of my account area.Me: No I do not, look at this. I've never accepted a bonus from you, or asked for one.Tomas: You can not see because your account is not verify via emailTomas: You received a deposit bonus which is a part of welcome package for new players. Welcome package consists of deposit bonuses on first 10 deposits. It is added automatically by the system and can't be cancelled unless wagered.So there you have it, this companies policy and gameplan is just that, claim you have an active bonus on your account even when it doesn't actually exist or been accepted by you. Then deny you your withdrawal because of this reason.Please steer well clear, don't say I didn't warn you. I learned the hard way, and luckily it was only a small deposit.Don't get scammed by these people.
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