This is the first casino I've explored to the VIP level with a personal manager. It started badly from the start, with hidden situations and arrogance over time. You'll only get paid if something is sent, you won't be able to respond to bonuses during play, you won't be able to claim them, you'll be caught forgetting to pay. But the worst happens when you become a VIP and trust the manager. They never respond to chat; they always refer you to them. I deposited a lot, and only when times were tough, I didn't receive a cent. I didn't respond to requests... there's no way. Of course, when I didn't deposit anything, or deposited only once, I was told every day that I wasn't a VIP.
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