I deposited approx. $3800(BTC) on BetNana and played while physically located at my home in Pennsylvania, USA. Deposits were accepted and gameplay was fully permitted.When I attempted to withdraw approx. $5,300, my withdrawals repeatedly failed. I was initially told this was due to a “payment processor issue.”After disputing that explanation, BetNana claimed—for the first time—that I had accessed the platform from a “restricted jurisdiction,” despite no geoblocking, warnings, or restrictions being enforced at the time of deposit or play.Following my formal dispute, I logged back in to find my account balance reduced to $0, with no forfeiture notice, no accounting entry, and no email communication.I have filed a formal complaint with the Anjouan Gaming Authority and am documenting this publicly so other players are aware.If BetNana wishes to resolve this transparently, I am open to doing so.
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Betnana is a Crypto Casino and Sportsbook, established in 2025 with the aim of providing entertainment and seamless deposits through cryptocurrency. We offer a wide range of casino games, including slots, house originals, table games, and live dealer experiences, together with comprehensive sports betting markets and incentives designed to enhance the player experience.See more
