Received a cold call regarding insulation in my loft. After mentioning other companies had advised no additional work was necessary, I agreed to a survey. The sales approach felt pushy, with inconsistent information from different representatives. The surveyor's visit was lengthy and focused on upselling rather than addressing my concerns. Although the installation was completed by pleasant workers, I remain uncertain about the value and effectiveness of the service. The sales tactics need significant improvement, which is why I'm giving a neutral rating.
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