bettermood.com

4
4 Based on 115 reviews

Our mission is to find the most effective treatment strategies for your specific situation using crowdsourcing, data science, psychiatric and scientific methods....

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Elton Clark
It’s a terrible company who won’t give you a refund for something you won’t use

I agree with Anna. I wanted to see what the programme was about and had to sign up for a trail, I realised it wasn’t for me after the initial email was sent and never used the site. I have now been charged £74.20 for something I don’t want and won’t use. I emailed instantly to ask for a refund stating I’ve never used it and won’t and the customer services told me ‘However, I must clarify that the decision not to use the program is not a basis for a refund’. This is outrageous! Definitely don’t use this programme. It’s incredibly expensive and will only add to your anxiety. I am now £74.20 in debt for a product I have never used (didn’t even download the app) and won’t use.

1
Date of experience: Aug 27, 2024

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