I'd give Better Mood zero stars if I could. I was curious about this program, so foolishly I signed up for what I thought would be a trial. Upon completing the sign-up, I never received confirmation of any kind from Better Mood. I did get redirected to the program.... only to find its initial offerings were subpar, to say the least. I did get "connected" to a coach, who lives overseas and who wouldn't be available to me during hours practical to my schedule... unless I wanted to pony up $399 for a "premier" membership. The next time I tried logging into the site, it took way too long to find the sign-in link. Once I did, there was no direct link to cancel my membership. I should not have to email a company to cancel a trial! Especially when that company doesn't even confirm that I've signed up! Since there was no confirmation, there was no notice of my impending trial end. When I saw the pending charge, I immediately emailed this mystery company to request a refund since cancellation is not practical nor intuitive. I got a "sorry we don't do refunds" email. No, you WILL refund me. I followed up with screenshots of their inferior UX and their bogus "reach out to our supportive team" message and once again requested a refund for a program I wanted to cancel. Of course, I've received NO response to my most recent email. I wish I thought to look for this Trustpilot link before I signed up for this absolute waste of time. Thanks for "helping" me with my anxiety, Better Mood! I hope I get a response from your "supportive team" soon!
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