bettermood.com

4
4 Based on 115 reviews

Our mission is to find the most effective treatment strategies for your specific situation using crowdsourcing, data science, psychiatric and scientific methods....

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Maximilian W.
Don't get lured in!

I was stupidly lured in by an Instagram advert and thought I would see what it was like. I did day 1's task which should have taken 15 mins and only took about 2 mins and forgot all about it until I received an email from PayPal. This was to confirm the pending payment. After a bit of struggle trying to find the log in button, I scoured the page to find a cancel button. No luck, all I could do was email them. I emailed and have been told they cannot refund me as my trial has ended. From my initial sign up I can see today is day 7 at most and now I cannot get the money back from a service I have not used nor will ever use. I have no emails from better mood to inform me that my trial was coming to an end or to entice me to log back into my account. I have only ever received one email which was to say my plan was ready. I don't know what they had planned as I could never see the outline. Overall I don't think the website is very user friendly and it's just a trap waiting to happen.I have now raised a dispute with PayPal in hopes of getting a refund due to the failed service.

1
Date of experience: Apr 30, 2024

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