I ordered a limited edition hardcover book, but the release date came and went without any updates. After contacting the company, they made me wait a week only to say, "that title is backordered and we will get it out to you as soon as possible". There are no more copies available. I still don't have it, and they keep dragging things out. This has been an incredibly frustrating and pointless experience. I regret not just buying from the big retailer.
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