I ordered books in September. Never heard anything back for weeks. Finally I emailed them in October and they said that the courier could not find our address so the courier sent back our order! We use the same address and recieve all our bills and post without any problem with anyone else. When I complained, the reply was to use a different address?? I only have one address. Very disappointing. I need the books urgently for work and courier had our email and phone number and they didn't bother to try to communicate!
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