I ordered a book from this company but they sent a different book than what was listed on the website. The cover picture of the book and the title of the book that they represented was not what I received. They sent a book by the same author but that's about it. When I reached out to Better World Books, they stated that I should always go by the ISBN number of the book (which was not anywhere on the website for me to even check) and that the images that they use are stock photos so they may not always match the exact cover or edition that I would receive. I'm sorry, when you show a book cover and state the title of the product that you are selling-why would I have to then do research on the internet to make sure I'm getting what I'm ordering? They did end up refunding me but I would rather have gotten what I had actually ordered.
Claim your business profile now and gain access to all features and respond to customer reviews.
2 Million New & Used Books. Free shipping in the USA, $3.97 worldwide. Fund literacy, care for the environment, and get a fair price on the books you want.
