This is one of those cases where I wish I could rate my experience as zero star. I ordered a Bergman biography from Betterworld books using Abebooks website. I had the paperback but wanted a hardback copy which is more durable and has photos. They described the book as in " very good condition". But when I received the book there was a horrible label with a bar code on the spine of the dust case of the book. Who wants to put a book like that on a shelf ? It's an insult to the artist who designed the dust jacket. It's an insult to the buyer . And it damages the book. They used one of those cheap labels which don't peel off. I contacted "Better World" and complain about it. Their flippant response was " oh, use a hair dryer". It might remove the label. " I don't have a hair dryer. And even if I had a way to remove the label then it would leave a clearly visible mark because of the cheap glue. I could live with that if the label was on the back of the book where it should be to begin with. But that would be too much work for the "betterworlders". They would have to remove a book from the shell in order to check its label so they just put it on the spine of the book with no regard for the book or customers. It's a philistine practice. They sent me a free post address to send the book back but ignored my request to refund the faster shipping I had paid for. The book is faulty. The very shop "Better World" admitted that the book was not as described" I almost forgot. The "betterworlders" also wrote on the book. It's written with a pencil but I know that any erasing will still leave signs of the writing as it is not 'fresh". It's a modern thing this use of names to signal virtue whilst doing the opposite of what ones preaches. "Our shop is called better world because we believe in a better world. Congratulations to us!" The damaging of the book, the insulting response to a complaint, the disregard for the artist who designed the cover, the disregard for the customer they mislead. They don't matter because we are called "Better world'.
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