betway.co.uk

Terrible betting site

Betway in my opinion is the worst bookmaker out there and I will provide a clear example why I think that. The other day (1st June) I placed a bet on E-Sports CS:GO game Vitality - ENCE. The bet was only 2-way so you could basically bet that either team wins. However, the tournament format allowed draws as well and that is exactly what happened (15-15) although Betway did not offer the option to bet on a DRAW. Nonetheless, my best was lost instead of VOID/PUSH. Basically, anyone who bet on that game lost, regardless of what they bet. Is that fair considering that they did not offer the draw bet ??Important to mention that the exact same situation happened to me on Bet365 (CS:GO game of NIP vs ENCE on 3rd June which also ended 15-15) and the bet was marked as PUSH and my stake was returned by Bet365. Now that is a fair bookmaker. Back to Betway, I have only been using them for a week but I already have encountered some really dodgy voided bets situations. One day a bet I made was voided/cancelled before the event happened but then after the game finished and my team lost, the best was re-instated and my money lost. That is messed-up. I contacted their support for explanation and all I could get was that it was a "Plausible Error" for marking that event Void in the first place and when they realized the mistake they re-instated that sporting event. It makes you wonder if the people who won on that event actually received their winnings, or did the event stay VOIDED for them ?Lastly, their joining bonus of 30£ in free bets is also considerably lower than what other sites are offering.I think there are much better sites out there (365 being one of them) and I can only recommend that you stay away from Betway due to their unfair/dodgy practices in addition to difficulties withdrawing money which is experienced by almost everyone.

Date of experience: Jun 03, 2020