Been waiting since the 11th April for a withdrawal that was paid out on the 12th April. CS not interested, constantly telling people to contact their bank, when Mastercard have confirmed its WorldPay (BetWay's Card processor that messed up). Even asked me to prove that i hadnt received the money, agents show no empathy or to be honest any Customer Services Skills.Betway have confirmed they havent done anything with the issue since the 18th April, instead waiting till after the Easter Holidays.. Go else where and dont use this joke of a gambling firm, they havent a clue about Customer Service
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