I have opened this account few years ago, I haven’t used for a long time, this month a placed a few bets in one of them resulted a winner of £521 accumulated. This was the 16th of January, have requested to withdrawal £500 into my account, but this process is turning into a nightmare. I didn’t think at that moment about the details I had registered, because my email address its been the same for years and same for my phone number. At yours request I have sent a picture of proof of address and ID. And still haven’t got a response after few emails I sent. The live chat is impossible to access. I will take this further if nothing is resolved.
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