The worst customer support in the entire industry. It is impossible since about a month ago to reach someone on live chat. Twitter support doesn't do anything after they reply to your initial query. The only way to get support now is by making formal complaints. They also do not credit free bets that they have advertised to customers over email automatically, you have to chase them up and it takes weeks to get a result.EDIT:I have since been contacted by Betway, but it is now a week since they contacted me. They initially offered a resolution but since I agreed, they have become unresponsive and have not actioned the resolution.
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Betway is one of the worlds leading betting and gaming companies, and with a confirmed record breaking pay out, Betway is a company you can trust.