withdrawals outstanding since the 3rd of September 2022 .Almost a month later, Guess what, they still haven't payed me out. The asked me for proof of address and I'd which was provided to them. I try to log back in to my account to find out it's been locked. A few days later I try again and it's magically unlocked and I check transactions to see they have now changed the dates on my 4 withdrawal requests and even have the audacity to show on the receipt that they have been payed out to me. This is a total fraud! Changing dates on receipts and making up new receipts to cover them. I last was able to log in, 1 withdrawal request is now showing for the total amount of the 4 withdrawals i first made..so the only 1 withdrawal that I never made and the dates are totally incorrect is still outstanding and they say the 4 withdrawals, I did actually make, have been payed to me. Which is not true. I struggle to get live chat. when I do, it's the same answer over and over again. "That they will escalate this matter "After, seeing all these complaints from different people with very similar issues. I've decided to make a stand against this shambles of a company. I will now take this matter further and use my contacts to make sure betway is Investigated. They pick and choose there customers, it's the customers they do not want they decide to treat this way. This appalling behaviour towards betway customers will no doubt has a serious effect on people's mental health and it's totally unacceptable that in 2022 they can get away with this.
Claim your business profile now and gain access to all features and respond to customer reviews.
Betway is one of the worlds leading betting and gaming companies, and with a confirmed record breaking pay out, Betway is a company you can trust.