I enjoy playing casino games(Slots) at BetWhale. The issues occur when you win and want to withdraw money. I use a credit card to make deposits to my account. I choose “credit card” when making withdrawals. On one of my initial withdrawals, it showed my withdrawal to add money back to my credit card was declined. Funny, they have never declined taking my deposit. The funds eventually were wire transferred to my bank. I had a couple of withdrawals to my credit card that were paid quickly. Interesting thing is the payment was several smaller transactions which totaled the amount I withdrew. I have been waiting about three weeks for my last two withdrawals. Again, chose credit card which was then changed to wire transfer. Customer service states they are having some issues, but my winnings are safe. I don’t complain when I lose money. However, I want to be paid timely when I request my winnings.
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