I am extremely disappointed with my experience.
Account number: 1564995375
I requested a withdrawal of 25,000 EGP via Etisalat Cash on March 29, 2026, and until today, I have not received my money. The status was marked as completed, yet nothing has reached my wallet.
I contacted support multiple times and submitted all required details, but my case has been stuck “under review” for over 12 days with no clear explanation, no proof of transfer, and no real solution. Responses are slow and repetitive, and no one seems to take responsibility.
This is very concerning, especially when it comes to handling users’ funds. A delay of this length without transparency is completely unacceptable.
I expect a clear update, proof of transaction, or immediate resolution. Otherwise, this raises serious concerns about the reliability of this platform.
Be careful before depositing money here.
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