I strongly advise against using BharatMatrimonial. I was charged for a membership renewal even though I had auto-renewal turned off. When I contacted customer support via chat, I was told to send an email. I followed up multiple times by email requesting a refund, but received no resolution or response.
Due to the lack of support, I now have to dispute the charge with my credit card company. This has been a very disappointing experience, and the customer service is extremely poor.
Please be cautious before signing up—you may end up dealing with unauthorized charges and no assistance in resolving them.
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