I recently relocated from KZN to Johanesburg and we regret using Biddulphs International.We took out insurance for our goods and they are a fsp but did not explain.We insured our goods for higher amount but we were told to adjust it to a lower amount which was quoted.Their staff damaged several items and staff are unprofessional,staff member requested to use the toilet and urinated all over the seat and laughed,their staff member carries furniture in the rain with slippers,Staff wear environserve uniform.They did not collect my dog kennel and bird cage which I paid for and also insured,they now don't want to assist and pass the buck to the insurance, their staff member loaded shelves which they damaged and now their insurer confirms theu won't pay as the items was not on the inventory,they damaged my plastic storage containers and don't want to pay as the items were not noted in the inventory,but they damaged it.They damaged my stairway scrapping items on the stairway,their ceo is very quite and does not want to communicate,please do yourself a favor and stay away from Biddulphs International poor pathetic service!
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