Horrible feeling when you are moving overseas and you put trust in people that will not even give you proper advice.Very dissatisfied with the service from Biddulphs, would never recommend the Durban branch or trust them with packing and delivering overseas, no feedback from Kesh and her manager unless you call or email and that also a delayed response . Only received my goods because I complained to customer services and Suttaford's were willing to collect my items from the biddulphs warehouse and have my goods shipped to Australia. The packing process was a rush and one one staff member was sent to my premises, my goods were loaded on the back of a Toyota hilux and waited on the road side because the driver did not bring any restraining equipment. There were too many missed shipping opportunities but payments were were asked for and were made immediately when Kesh requested, when there are customer service skilled attained at the Durban branch, business might be better for Biddulphs
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