We had our stuff moved from the UK to South Africa and could only verify all the boxes months later. Once verified, we have found 4 complete boxes are missing with expensive equipment in these boxes.Having gone back and forth with the Biddulphs representative this side, we keep getting told they are verifying with the Office in George. All boxes were properly numbered and recorded by the UK shipping company before leaving UK. On delivery in SA, the missing box numbers were shown on the delivery note as being delivered by Biddulphs in SA. Once we checked months later, as we could not move to the destination until later, we find 4 boxes non existent and get the run around from Biddulphs. Insurance claim is not possible as they cleverly only allow 7 days to claim. Who can check everything in 7 days anyway?They even kept asking us if we had another customers 5 boxes in our shipment, yet all our items were apparently marked as delivered with the count being correct. They would have found a discrepency if the process was properly done. Guess those boxes went elsewhere instead or were stolen. Either way, it's pointless dealing with a company who does not care for your goods.Thanks Biddulphs
Claim your business profile now and gain access to all features and respond to customer reviews.
The most affordable large moving company in South Africa. Get A Free quote for your furniture removal, office relocation, storage or international move through our online instant-response form.
