Worst company, will not use again when contract is due.Told me no hidden charge ,only the price who gave me plus Vat ,but the charge me two compliance fee(general waste and food waste ,I asked their staff ,they told me the compliance included price but it's not. I have got one year contract fixed price,but you need read contract carefully,(it's not fixed price on contract)when I call back ,they told me sign contract first when they received it will changed fixed price .I have got voice record to avoid they regret in the future. They deliver bin on 5/2/26 and for the first week waste collection on 20th but they sent me invoice and charged me for three weeks.so worst company.They think my money from sky.I will take action
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Biffa is the leading integrated waste management and recycling company in the UK and the UK's No. 1 for Business Waste.
Our team of more than 10,000 colleagues carry out essential operations every day to support the UK circular economy including waste collection, surplus redistribution, recycling, treatment, disposal and energy generation. Our purpose is to change the way people think about waste and sustainability has been at the heart of our business for many years.
By investing in plastic recycling and energy from waste, we aim to have net zero carbon emissions by 2050.See more