Unreliable service from Biffa
As a small café owner, reliable waste collection is essential — unfortunately, that hasn’t been my experience with Biffa.
We’ve had repeated missed collections, which quickly becomes a hygiene and operational issue for a food business. On top of that, communication when things go wrong is slow and unhelpful.
I understand no service is perfect, but consistency is critical in this industry. Based on my experience, I wouldn’t rely on Biffa for a small business.
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Biffa is the leading integrated waste management and recycling company in the UK and the UK's No. 1 for Business Waste.
Our team of more than 10,000 colleagues carry out essential operations every day to support the UK circular economy including waste collection, surplus redistribution, recycling, treatment, disposal and energy generation. Our purpose is to change the way people think about waste and sustainability has been at the heart of our business for many years.
By investing in plastic recycling and energy from waste, we aim to have net zero carbon emissions by 2050.See more
