Okay, so I saw that due to the COVID pandemic they offered some free games. I wanted to register a new account but it did not allow me, it said I am not eligible (?!). I have multiple emails and I use one for the dodgier things and one for the clean ones. Because of this I tried if I had an account but forgot. Neither email gave me a reset email, so obviously the next step was contacting support. I've sent them a support message through their site and got an answer the same day. Nobody read my email, they just pasted some general template that was irrelevant to my issue, they even called me Mail (based on my email address!) while it was from a real person with signature, not an automated response. So I've sent a response to that, stating my name I've provided at the first time already and suggested that they actually read the emails they get. FOUR DAY LATER I got another pasted email stating that they are behind and nobody was able to read my email. And that I can have a courtesy coupon that HAS A TIMED EXPIRY. When I can't even log in to use it at all! So, if you ever have issues with anything, you won't be able to get support. AVOID THEM.
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