I was a member of Big Fish Games for over 10 years. I had to change credit cards due to theft, but Big Fish had my new number, without me having given it to them. So, I cancelled my membership. Within just a couple of months, they STOLE all of the game credits I had paid for!! Those were paid for by ME. They had no right to steal things that cost me money. It's bad enough that the forums were shut down. Their customer service is so shoddy, that when I wrote THEM with a solution to a common problem with a game that members had posted in the old forums, since the forums were closed and I couldn't post it there, they wrote me to "help me with my problem". I didn't have a problem. I had a solution.This behavior is why this company will ultimately go bankrupt. They do not encourage me to re-open my membership, when they steal 12+ game credits that cost me nearly 7€ each. That's around 100€ that they stole from me.
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