Went in to get a new battery installed for my wife's Honda CRV, Was met by Gilbert Rodriguez who was extraordinarily polite. He was happy to get some one on the job and stated it would likely take 45 minutes or more. I left the car with him and headed on foot to get a cup of coffee. Barely sat down with the coffee when my phone ringing and it was Gilbert notifying me the car was ready. He made sure the old battery was returned to me so I could get back 23 dollars from auto zone for returning the " core"of the old battery. He carried the old battery to the car and wished me well. I told him his mom would be very proud of him. Excellent service and I felt comfortable leaving the car with them, Excellent service! The cost to install the battery ended up costing $20 less than what was quoted. Kudos to Gilbert and the tean there at Big O Tires
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