bigpipe.co.nz

1.5
1.5 Based on 41 reviews

No data caps, no throttling & great online support. ADSL, VDSL & the fastest fibre in NZ. Customers love our service - find out why :)...

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Kasey Powell
No support

No support. Internet went down Sunday 8pm. Emailed help desk Monday 8am. Ended up emailing 12 times. Wait time for help 12 to 24 hrs. Never got a response. Went on chat, got disconnected numerous times because they didn't want to deal with the issue. Finally Tuesday I got a response. Finally they got in touch with chorus. Turns out it was an exchange fault in town. You can't get hold of anyone by ph. Chorus won't let you call them directly, it has to be via your provider. Finally got internet back at 4pm Tuesday. Don't do it! Go elsewhere! They dgaf.

1
Date of experience: Nov 06, 2023

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Business Details

  • No data caps, no throttling & great online support. ADSL, VDSL & the fastest fibre in NZ. Customers love our service - find out why :)

  • language https://bigpipe.co.nz

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