Like other reviewers, this is my first review and I'm doing it to warn others to stay away from Bigpipe. I'd give zero stars if I could. I used to think there was little or no actual variation between internet providers - WRONG. Since switching to Bigpipe, my speed has been permanently slower, occasionally fluctuates down to a trickle, and regularly drops out. Some days I have to reset the router maybe 10 to 20 times or more. Their customer service has been unable to help, provides only excuses and ignores questions they cannot answer. Some people are obviously lucky but many are not. Don't take the risk, choose another ISP!
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No data caps, no throttling & great online support. ADSL, VDSL & the fastest fibre in NZ. Customers love our service - find out why :)
