Had issues connecting when first connected in April 2017. After a number of emails over a couple of days and hours trying to work out the issue myself, I had a helpful support consultant call and get me online in about 10 minutes. Fast forward to June 2018. No internet again. After three days of emails, many requests for someone to call as I knew it would be sorted so quickly, or a number I could escalation to … still no internet. Call NetComm Wireless who within 5-10 minutes have me reconfigure a setting not supplied in the many emails from Bigpipe and get me back online. Thank you NetComm.
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No data caps, no throttling & great online support. ADSL, VDSL & the fastest fibre in NZ. Customers love our service - find out why :)
