I am currently paying for 30+ servers with them, and the level of incompetence is absolutely mind-blowing. I have a server where NO websites will load on Vodafone or Idea networks. I have contacted support over 5 times, and you won't believe the garbage they told me.According to them, I need to contact Vodafone to fix THEIR server issue! The audacity!The last support agent, Rachana R, was the absolute worst human being I have ever dealt with. She was incredibly rude, arrogant, and dismissive. She literally told me that if I want to use the server I paid for, I have to fix the ISP issue myself—and if I don't like it, I can cancel with NO REFUND.I don’t know how people like this are employed in a support role. This is theft, plain and simple. I am filing a case in Consumer Court immediately. Anyone else who has been scammed by these frauds, DM me. Let’s take them down together.
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