biketart.com

3.1
3.1 Based on 40 reviews

Biketart is an online and retail bike shop based in Canterbury, Kent. We focus on high-end bikes and stock brands including Santa Cruz, Ibis, Genesis, Banshee, Saracen and more. Formed in 2008 we have gained a reputation for stocking quality bikes, comp...

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Biketart is not customer friendly

Biketart is not a customer friendly based business. They have a very poor delivery process, which means the orders always arrive way past the date first given at checkout or as advertised. I have been in contact with Biketart concerning this problem and have had no response from their 'dedicated team'at all. I can only advise potential customers to go to another online shop that has a more efficient and better customer service based business model. I feel this business is one of the many who cannot cope and are over whelmed with online trade and little staff.

1
Date of experience: Apr 16, 2026

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Business Details

  • Biketart is an online and retail bike shop based in Canterbury, Kent. We focus on high-end bikes and stock brands including Santa Cruz, Ibis, Genesis, Banshee, Saracen and more.

    Formed in 2008 we have gained a reputation for stocking quality bikes, components, accessories and clothing and for our fast delivery. We are a fully independent rider-owned company. Our online store is complemented with a retail store where bikes and accessories can be viewed. We offer a full range of bike servicing and repairs at both our locations in Kent.See more

  • email support@biketart.com
  • call 01227832582
  • language https://www.biketart.com

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