biketart.com

3.1
3.1 Based on 40 reviews

Biketart is an online and retail bike shop based in Canterbury, Kent. We focus on high-end bikes and stock brands including Santa Cruz, Ibis, Genesis, Banshee, Saracen and more. Formed in 2008 we have gained a reputation for stocking quality bikes, comp...

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Ordered the part I need for the weekend…

Ordered the part I need for the weekend ride on the Monday. Paid for priority delivery, Thursday tomorrow and still no word if parts is dispatched. Unrealistic delivery, unsatisfactory customer service, emails ignored asking for update on delivery. Now a planned weekend ride is off due to Biketart not delivering on what they sell. I have asked for a refund and will buy else where but shocker, still no reply to emails.

1
Date of experience: Nov 26, 2025

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Business Details

  • Biketart is an online and retail bike shop based in Canterbury, Kent. We focus on high-end bikes and stock brands including Santa Cruz, Ibis, Genesis, Banshee, Saracen and more.

    Formed in 2008 we have gained a reputation for stocking quality bikes, components, accessories and clothing and for our fast delivery. We are a fully independent rider-owned company. Our online store is complemented with a retail store where bikes and accessories can be viewed. We offer a full range of bike servicing and repairs at both our locations in Kent.See more

  • email support@biketart.com
  • call 01227832582
  • language https://www.biketart.com

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