I rarely find myself in a position to label a review as negative, yet my experience with them has been nothing short of disappointing. Despite ordering the bike on March 29th and receiving confirmation on the 30th, the subsequent days have been marked by a relentless pursuit from my end for updates, with little to no response from their side.By April 4th, I was informed that the bike had passed its PDI tests and delivery was arranged. On the 5th, the log book arrived in the post. However, since then, there has been absolute silence. Despite assurances from "Jack" that the last day for delivery would be the 15th, there has been no sign of the bike.Attempts to reach them through Facebook and email have yielded no results, and their phone number seems to be out of service. I sincerely hope that someone from BikingDirect reads this and takes action to deliver my bike as promised.What adds to the frustration is seeing other reviews where individuals who ordered as late as April 4th have already received their bikes.
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