I ordered a case for my new pool cue. The picture on the order page showed a black case in the model I wanted. So I placed the order, not realizing they changed the color to PINK (it was the only one of that model left in stock). I was never alerted that there would be a color change. When I contacted customer service, I got less than "the customer is always right" attitude. I was told that I would have to pay for return shipping of the unwanted case AND shipping of a new case because it was under the $75.00 free shipping threshhold
Claim your business profile now and gain access to all features and respond to customer reviews.
We started Billiards.com because we are passionate about the sport and hope you are, too.
