Avoid Billion Stars Express if you value your time or safety. My experience was very poor.The bus from Butterworth to Melaka was scheduled for 10:30 AM but hadn’t even left Penang by that time. We were finally picked up over an hour late. The bus itself was old and uncomfortable, nothing like the photos shown during booking. Throughout the journey, the driver took unnecessarily long breaks, drove recklessly at excessive speeds, and showed zero concern for passenger safety or comfort.To make things worse, we weren’t even dropped off at the bus station in Melaka but on the side of the road in the middle of a reservation. No apology, no explanation—just an abysmal service from start to finish.We got to Melaka 5 hours late. If you’re considering Billion Stars Express, do yourself a favor and find another provider.
Claim your business profile now and gain access to all features and respond to customer reviews.
