We have been trying to integrate Billit’s API for electronic invoicing since January. Our goal was very simple: complete a basic test submission through the Sandbox environment.We are now at the end of February, and the integration is still not working.We repeatedly encountered license-related errors (InvalidOrExpiredLicense), despite having an active and renewed subscription. The Sandbox and production environments are completely separated, which is understandable from a technical standpoint, but the configuration process is unclear and poorly documented.The main issue, however, is support.It took almost a month to receive a response to our ticket. When the response finally arrived, it did not address the actual questions raised. Even worse, the ticket was closed before we had the opportunity to reply or provide additional details.The online documentation is often superficial and lacks practical, step-by-step clarity for developers. For a company offering API-based financial services, this level of developer experience is disappointing.What should have been a straightforward integration turned into a time-consuming and frustrating process that delayed our roadmap significantly.At this stage, the service does not match the expectations one would reasonably have for a paid electronic invoicing provider.**Update:**Following my previous review, Billit’s support team contacted me promptly by email and phone, which I appreciated.During the discussion, an alternative technical approach was suggested. However, after carefully evaluating the overall experience of the past weeks, including documentation clarity, integration complexity, and the time invested in the process, we have decided not to proceed further with the collaboration.This decision reflects our internal priorities and the need for a predictable and streamlined integration path moving forward.We thank the team for their follow-up.
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Billit est une plateforme de facturation en ligne destinée aux propriétaires d'entreprises et aux comptables. Le logiciel automatise les tâches fastidieuses et sujettes aux erreurs afin que vous puissiez consacrer plus de temps à votre activité et moins à l'administration. Faites le saut vers la numérisation dès maintenant et découvrez la facilité d'utilisation et la rapidité de Billit.See more
