Pick another platform. The platform “works” there’s a massive amount of quirks and potential improvement but nowhere to address those. What’s worse, i have been unable to finish my end of year book keeping due to an issue i created a ticket for. That ticket has now remained unanswered a month. Not even a first line support answer, just not a single acknowledgement anyone cares, so although they might have a working platform, they don’t care about their customers. And don’t give me the excuse about new customers and being overloaded due to it. As a business you could have anticipated this and hired accordingly upfront. Instead you choose the cheap way out and hire after and screw your customers over. We are almost halfway into February and my 2025 bookkeeping is still not done, I’ll be paying fines due to this"Edit on 17/02 after the answer from Billit"Thanks but no thanks, if posting a negative review online is the only way to get an issue solved that only makes things worse. What a horrible way to do business, score changed from 2 to 1 based on this answer. Just fix your support department and fix everyone's issues including mine. Maybe start with ticket severity levels as a start, my ticket is a "system unusable" ticket but there is no way to prioritize it, it get's handled with the same priority as someone with a simple question or minor issue.
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Billit est une plateforme de facturation en ligne destinée aux propriétaires d'entreprises et aux comptables. Le logiciel automatise les tâches fastidieuses et sujettes aux erreurs afin que vous puissiez consacrer plus de temps à votre activité et moins à l'administration. Faites le saut vers la numérisation dès maintenant et découvrez la facilité d'utilisation et la rapidité de Billit.See more
