EDIT: After the review below they suddenly answered quickly. There is no warning a ticket can take up to days to fix or just a standard message, you just hear nothing. Not from anybody, not from tickets, from email, nothing. But shortly after the review, they answered the ticket, but now the best part:If you need some verification done. You can get a ''fast pass'' for 350,- (!!!) to have it done early. This is madness. Especially when it doesn't seem mandatory at other companies or is a 10 minute fix. Maybe get the people who answer these reviews so quickly to do the customer service. So atleast the clients get notified. -----------------------------------------------------------''Peppol ready from day one'' Not even close.I needed to send some Peppol registered invoices. It was quite the process to get everything going but okay. But it seems impossible to get the verifications. After making a ticket, no response. E-mailing the sales guy, no response.Making 2 days later another ticket, no response.Calling them today, you get some pre-recorded call you have to wait. As a business owner we want to act fast. Especially with invoices, but 5 days without an answer or call back is crazy. Found another company delivering te same service, 10 minutes later the Peppol invoice was out. crazy.
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