Total scam. Billshark invoices based on a percentage of the “savings” they negotiate on your behalf. In my case, Billshark is claiming that they saved me a ludicrous amount, and they are unwilling or unable to give me a list of where their calculated savings are coming from. My negotiated bill is within $10 of my previous bill, but they are claiming they saved me $600. I’m being invoiced for several times more than the change to my bill, and Billshark cant back up where their numbers are coming from. As far as I can tell theyre totally made up.EDIT: Their reply below is also totally false. Yes their pricing structure is clear and they did send me a breakdown of their numbers, but their numbers are 100% demonstrably incorrect— theyre looking at the incorrect values. They can just say they saved you $5000 and theres nothing you can do about it even if its not reflected in any statements or future billing projections. Their customer service also just stops responding, and they refuse to escalate internally. Their “escalations” are just transferring you to another front line service rep. Stay far away.
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