Won the grand prize, a trip for two to Cancun! We won the trip at an event in Las Vegas and requested to fly out of our home town airport in Texas. They disregarded our request and we had to fly out of Las Vegas to Dallas then to Cancun. We waved at our house as we flew over it (haha). Turns out they purchase basic economy ticket. No issue flying in economy…. However, we were allowed only one carryon so my wife’s purse was the carryon and we had to pay for the checked luggage. So far free trip has cost us $600 for tickets to Las Vegas and $70 in checked bag fees. When we arrived in Cancun we took a taxi to the hotel. Upon checking in we were advised our reservations were cancelled by a third party (Bingo Loco) and we had to pay $254 a night if we wanted to stay at the hotel. Several emails to Bingo Loco have gone unanswered. We ended up going to an all-inclusive resort and paying $1300. In review $1970 spent on a “free” Grand Prize winning trip to Cancun. Thank you Bingo Loco, you guys are a scam. Just want to say I made the decision to fly to Las Vegas I am ok with that… everything after that, SHAME ON YOU BINGO LOCO for stranding us in Cancun without a hotel and not responding to our emails. Because of the basic economy (non-refundable or exchangeable)ticket we would have had to purchase our own ticket home.
Claim your business profile now and gain access to all features and respond to customer reviews.
