If I could give them a ZERO, that be too high of a score. I have been going back-and-forth with this company for weeks. This is the email they sent me and what they want me to do. “As part of our policy, we kindly ask that reviews be deleted before issuing credits. This step is essential because, unfortunately, we’ve had many instances where customers did not update their reviews after receiving the funds. This can unfairly affect our brand's reputation, even though we have resolved the issue.
Our goal is to provide a fair and effective solution to your concern. We are prepared to offer you a full credit, but as mentioned earlier, the review deletion is a necessary step to proceed with the transfer.” If they were such a reputable company I wouldn’t have to do this to get my money back. It’s like they’re holding my money hostage. Do not order from this company. Do not trust them! We keep going back-and-forth and they do not want to refund my money until I delete all of my reviews. I don’t even see what my reviews have posted publicly, but they need to be.
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