I am truly amazed with the customer service I received from this associate. They went above and beyond to help resolve my issue. They were very kind and courteous and very very patient with me as I was quite upset . However they were very empathetic to my needs and stuck with me through it all until we resolved the issue together. I could not be more happy with the quality of service I received. Your company is so very lucky to have an associate like this one that goes out of their way to ensure the customer has all of their needs met and relates with the customer on what they are going through. This person made my needs felt heard and cared for unlike others I have had experiences with. I was very impressed . This is one of your associates that deserves a raise, promotion, or quality assurance award for their dedication to helping someone like me who was having the worst night of my life until after speaking with them. Through and through they made me feel like they were actually hearing and truly understanding what I was going through . I couldn't be more grateful for the amazing service they offered. KEEP UP THE GREAT WORK DEAR! YOURE GOING TO GO FAR! Thank you with all my heart for all the help you offered. I'm literally in tears because of the extent to which you took to help me that no other representative has ever cared enough to do. The world needs more people like you in it. God bless you!
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